Integrity@WERQ. Our major survey of your staff, managers and systems.
In today’s world, nothing is more rewarding than leading an organisation or a workplace to successfully deliver on its mission – providing high quality services and outcomes for its clients, customers, stakeholders and shareholders, including wider society.
But ensuring this success is socially responsible and also achieved with high standards of business and public integrity, does not happen by accident. All organisations face the challenge of also ensuring governance and management processes meet expectations of clients, society, and staff by ensuring the company or agency has, and lives out, a positive and healthy ethical culture.
Integrity@WERQ measures key elements of the state of ethical culture, climate and leadership in any organisation. But it does so with a unique twist – by also measuring in detail, the experience of your staff and management with how real-life wrongdoing concerns are dealt with in your organisation, or would be if they arise.
The main instrument for this measurement is an online survey, Griffith University’s Workplace Experiences & Relationships Questionnaire (hence, WERQ).
WERQ is now OPEN and involves a confidential survey for everyone in the organisation. Its matching versions gather all the key perspectives for judging what is really going on – from senior and frontline managers, employees and other workers including volunteers, people working in governance roles, and where relevant, non-executive directors and other members of oversight boards, commissions or councils.
Integrity@WERQ can be fielded in your organisation at any time that suits, between February 2017 and August 2017.
What does it provide?
Integrity@WERQ is a research and benchmarking package to help any organisation measure the strength of its ethical culture, climate, leadership, and processes for responding to wrongdoing concerns from staff.
This phase will collect information needed to examine, in more depth, the nature and performance of current processes for facilitating and managing the reporting of wrongdoing in individual organisations. Key indicators will include:
- Aspects of your organisation’s ethical culture and climate
- Standard of ethical leadership in your organisation
- Awareness and knowledge of your reporting / ‘speak up’ processes
- Staff trust and confidence in your organisation’s responsiveness to concerns
- Recent/current levels of reporting, silence or other action in response to actual wrongdoing concerns in your organisation
- Investigation rates and outcomes for internally reported concerns
- Quality of responses to internally reported wrongdoing
- Support, treatment and welfare of staff who have raised wrongdoing concerns.
Further information can be found in our Integrity@WERQ Booklet.
What is involved?
We will email you separate protocols, detailing the practicalities. Generally, participation will occur over a 1 month period, following preparations, and include:
- Notification from the CEO/Managing Director to all staff, promoting the project and encouraging survey completion
- Administration of the online Workplace Experiences and Relationships Questionnaire (WERQ) to an agreed sample of your staff, officers, managers and, where relevant, board members, councillors, contractors and volunteers – over an agreed period of 3 to 4 weeks;
- Reminder emails to all staff during the data collection period;
- Completion of our separate Survey of Organisational Processes and Procedures by a senior manager with sufficient authority and knowledge to respond on behalf of the organisation. For organisations who already completed the threshold survey, there is a second questionnaire going into more depth on these issues.
The online WERQ survey takes most employees and any board members 20 minutes or less to complete; and most managers and governance staff approximately 30 minutes to complete. It is a substantial survey requiring appropriate planning and time allowances.
Costs and Results
Participation in Integrity@WERQ is free and general findings, lessons, and recommendations for best practice arising from the research will be available to all participating organisations.
You can also get the full benefits by requesting a customised report, specific to your organisation. The reports set out your results on whistleblowing processes, integrity and culture, and the performance of your processes – including comparisons across sector, size, and (where possible) industry.
Our schedule of services outlines the minimum and maximum costs of ordering your customised Integrity@WERQ results, depending on the size of the organisation.
A work order is completed in order to issue an Integrity@WERQ Analysis report for your organisation. The minimum report service fee is $1,500 (ex GST) and includes the Level 1.0 report looking at the strength of your organisations processes for responding to integrity and wrongdoing concerns. All additional reports incur a cost based on the number of employees and your sector.
How to order your results
To order results from Integrity@WERQ, simply download and complete the below Work Order form. Standard Griffith University terms of business apply.
We can provide your first analysis (1.0. How strong are your whistleblowing processes?) either from your existing data, or as soon as we receive it – and give you a full proposal for the remaining analyses, to confirm before we proceed.
Remember, some of the most important analyses, benchmarking your results, will only be available when all the Integrity@WERQ data is in. But by ordering early, you can help us plan the delivery of your reports.
To download the Integrity@WERQ work order, please enter your email in the form below.